Terms and Conditions

1About these Terms

1. These Terms and Conditions cover your use of the Spirioology website at www.spirioology.com, including the Panchang and native paid reports. Spirioology is the trade name of MANAS HEMANG RAVAL, a sole proprietor. Contact: spirioology@gmail.com · +91 99986 46559, Monday to Saturday, 10:00 am to 6:00 pm IST.
2. Today this website offers the Panchang and native paid reports. Other services described in our policies, such as live consultations, Spirio AI chats, online pujas, pandit visits, the store, accounts and the mobile apps, are not offered through this website at present. Their terms apply when and where a service is offered, and any material terms for a purchase will be shown before you buy.
3. These Terms work together with our Privacy Policy, Cancellation and Refund Policy, Pricing Policy, Disclaimer and Grievance Redressal Policy.

2Your information and accounts

1. Provide accurate information when requesting a chart, report, booking or order. A report is calculated from the details you enter, so wrong birth details give a wrong report. Do not use another person’s birth or contact details without authority.
2. Native reports can be bought as a guest, without an account. Where an account or sign-in is offered, keep control of your sign-in method and tell us through the published contact details if you suspect unauthorized access.

3Astrology and spiritual services

1. Charts, horoscopes, reports, consultations and pujas are offered for personal reflection and religious or spiritual participation. They do not promise a specific outcome and are not medical, legal or financial advice. Do not delay professional care because of a reading.

4Native paid reports, prices and payment

1. Products. A Kundli report is available at ₹49 per generation, a Lo Shu numerology report at ₹299 per generation, and a Chinese source report at ₹199 per generation. No price other than the one shown by the website at checkout applies.
2. Price and payment. Review the product, price and your details before you confirm. The price is set by our server, not by the browser. Payment is taken through Razorpay, and you enter card or UPI details with Razorpay, not on Spirioology. An order is shown as paid only after our server has verified that the payment was captured for that order, amount and currency.
3. Guest purchase. You must tick the box accepting these Terms (version 2026-10-30) and the Privacy Policy before paying. Your phone number is collected as contact information and is not verified by us.
4. Your report. After payment is verified, your report is prepared from your birth details by our calculation service and can be downloaded as a PDF. The report keeps the figures calculated when it was prepared, so downloading it again later does not charge you again or recalculate it. No AI provider is used to prepare native reports.
5. Your receipt. After payment your browser keeps an order receipt in its session storage so you can return to your order and download your report. Keep the order details shown to you. If you lose access to your browser session, write to us with the details you used to buy.
6. Cancellations and refunds. See the Cancellation and Refund Policy. A native report is a digital item. It can be cancelled for a full refund before delivery, after delivery it is not refundable unless it is defective, not as described or was not delivered, and a report that is wrong because of our mistake is corrected free of charge or refunded. If a payment is refunded, access to the matching report may be withdrawn.
7. A private ePuja slot is for one household, and public ePuja slots have a stated capacity. A consultation rate is agreed before a session and charged for actual shared time. These apply only if and when those services are offered to you.

5Acceptable use

1. Do not harass or impersonate others, send unlawful or abusive content, seek another person’s private contact or payment data, or attempt to bypass account, payment or availability controls. We may restrict access when needed to protect users and the service, subject to applicable law.

6AI experts, AI answers and data sharing

This section applies only to AI features, such as Spirio AI and the AI experts. Native paid reports on this website do not use an AI provider. Where an AI feature is offered, the following applies.

1. Spirio AI and the AI experts are AI specialists, not people. Answers are generated by AI, are concise by default, can be wrong, and are spiritual guidance only. The portraits are illustrations. Nothing is medical, legal or financial advice.
2. You agree to these terms and to optional AI data sharing once, when you sign in. Nothing is sent to an AI provider until you yourself ask for an AI answer, report or palm reading. When you do, we may send OpenAI your question or message, the inputs you select, your saved birth details and the chart or Panchang we calculated from them where the feature uses them, and compact excerpts from up to six of your own earlier exchanges with the same expert. We do not provide unlimited memory. An expert never sees Spirio AI, other experts or other people’s chats. Saved history is private to your account and each exchange can be deleted from it.
3. A palm photo you choose to upload is sent to Google for processing only after you confirm, on the palm page, that it is your own photo and that you are an adult. These are separate confirmations about that action and are not part of this general agreement.
4. Each AI chat shows the current exact engine name used for its answers in its About panel. A delivered answer uses one question from your shared AI balance; failed or retried requests are not charged again.
5. Do not include passwords, payment details or other people’s private information in a question.
6. Agreeing to SMS verification when you sign in with a phone number is a separate authentication notice, not an AI or marketing opt-in.
7. You can ask us to review or delete your saved AI history by writing to spirioology@gmail.com or calling +91 99986 46559.

7Changes and contact

1. Material terms for a purchase will be shown before that purchase. We may update these Terms when our services or the law change, and the version in force is shown at the top of this page.
2. Owner and contact: MANAS HEMANG RAVAL, spirioology@gmail.com, +91 99986 46559. Complaints are handled under our Grievance Redressal Policy.